/* =====================================================================
   PORTAL DE DENUNCIAS — Sistema de diseño.
   Marca CER: azul tecnológico (cian → azul profundo), moderno y acogedor
   por la forma: redondeado, aire generoso y sombras suaves. El acento se
   tematiza por empresa (tema_empresa_css) sobre esta base. Autocontenido.
   ===================================================================== */
:root{
  /* Marca CER: azul tecnológico (cian → azul profundo) sobre neutros suaves.
     Moderno y acogedor por la forma: redondeado, aire y sombras suaves. */
  --ink:#1a2740; --ink-soft:#55627a; --ink-mute:#8896aa;
  --paper:#eef3fa; --card:#ffffff; --line:#dbe6f2; --line-soft:#eef3f9;
  /* Acento primario CER (azul) */
  --accent:#1f74c4; --accent-deep:#154f8c; --accent-soft:#e5f0fb;
  /* Secundario CER (cian del logo) */
  --accent2:#2fb0e6; --accent2-soft:#e2f5fd;
  /* Estados */
  --ok:#2f9e7a; --ok-soft:#e2f4ee; --warn:#c07d18; --warn-soft:#fbf1dd;
  --bad:#d1483b; --bad-soft:#fbe7e4;
  --radius:20px; --radius-sm:13px;
  --shadow:0 1px 2px rgba(20,50,100,.05),0 10px 30px rgba(20,55,110,.09);
  --shadow-sm:0 1px 2px rgba(20,50,100,.05),0 4px 14px rgba(20,55,110,.07);
  --font:"Segoe UI",-apple-system,BlinkMacSystemFont,"Inter",Roboto,Helvetica,Arial,sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{
  margin:0;background:var(--paper);color:var(--ink);font-family:var(--font);
  font-size:16.5px;line-height:1.62;-webkit-font-smoothing:antialiased;
}
a{color:var(--accent-deep);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3,h4{margin:0 0 .4em;line-height:1.18;text-wrap:balance;font-weight:700;letter-spacing:-.015em}
h2{font-size:25px}
p{margin:0 0 1em}
::selection{background:var(--accent-soft)}

/* ---- Hero cálido (por empresa) ---- */
.hero{
  background:linear-gradient(135deg,var(--accent-deep) 0%,var(--accent) 58%,var(--accent2) 118%);
  color:#fff;padding:30px 0;position:relative;
}
.hero::after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:22px;
  background:var(--paper);border-radius:22px 22px 0 0}
.hero .wrap{display:flex;align-items:center;gap:17px;position:relative;z-index:1}
.hero .logo{
  width:56px;height:56px;border-radius:17px;background:rgba(255,255,255,.18);
  display:flex;align-items:center;justify-content:center;font-weight:700;font-size:21px;
  border:1px solid rgba(255,255,255,.3);flex:none;box-shadow:0 6px 18px rgba(15,45,95,.28);overflow:hidden}
.hero .logo img{width:100%;height:100%;object-fit:cover}
.hero .brandlogo{height:38px;width:auto;flex:none;background:#fff;border-radius:10px;padding:5px 10px;box-shadow:0 6px 18px rgba(15,45,95,.22)}
.hero h1{color:#fff;font-size:22px;margin:0;letter-spacing:-.02em}
.hero .sub{color:rgba(255,255,255,.9);font-size:14px;margin:3px 0 0}
.hero .switch{margin-left:auto}
.hero .switch a{color:#fff;font-size:13px;border:1px solid rgba(255,255,255,.45);
  padding:8px 15px;border-radius:99px;white-space:nowrap;transition:background .15s}
.hero .switch a:hover{background:rgba(255,255,255,.16);text-decoration:none}

/* ---- Contenedor ---- */
.wrap{max-width:780px;margin:0 auto;padding:0 22px}
.wrap.narrow{max-width:660px}
main{padding:16px 0 80px}

/* ---- Tarjetas ---- */
.card{
  background:var(--card);border:1px solid var(--line);border-radius:var(--radius);
  padding:28px;box-shadow:var(--shadow);margin-bottom:20px}
.card h2{font-size:22px}
.eyebrow{font-size:12px;font-weight:700;letter-spacing:.16em;text-transform:uppercase;color:var(--accent);margin:0 0 9px}
.muted{color:var(--ink-soft)}
.small{font-size:13.5px}
hr{border:0;border-top:1px solid var(--line);margin:20px 0}

/* ---- Pills / badges ---- */
.pill{display:inline-block;font-size:11.5px;font-weight:600;letter-spacing:.02em;
  padding:3px 11px;border-radius:99px;background:var(--accent-soft);color:var(--accent-deep);vertical-align:middle}
.pill.warn{background:var(--warn-soft);color:var(--warn)}
.pill.karin{background:#e4eefb;color:#1a4f8c}
.pill.ok{background:var(--ok-soft);color:var(--ok)}
.pill.bad{background:var(--bad-soft);color:var(--bad)}

/* ---- Semaforo ---- */
.dot{display:inline-block;width:11px;height:11px;border-radius:50%}
.dot.verde{background:var(--ok)}.dot.amarillo{background:var(--warn)}
.dot.rojo{background:var(--bad)}.dot.sin_plazo{background:var(--ink-mute)}

/* ---- Botones ---- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;
  border:0;border-radius:13px;padding:12px 22px;font:inherit;font-weight:600;
  cursor:pointer;background:var(--accent);color:#fff;box-shadow:0 6px 16px rgba(31,116,196,.26);
  transition:transform .06s,box-shadow .15s,filter .15s}
.btn:hover{filter:brightness(1.04);box-shadow:0 8px 22px rgba(31,116,196,.32);text-decoration:none}
.btn:active{transform:translateY(1px)}
.btn:focus-visible{outline:2px solid var(--accent-deep);outline-offset:2px}
.btn.ghost{background:transparent;color:var(--accent-deep);border:1px solid var(--line);box-shadow:none}
.btn.ghost:hover{background:var(--accent-soft);filter:none}
.btn.sm{padding:8px 15px;font-size:13.5px;border-radius:10px;box-shadow:none}
.btn.sm:hover{box-shadow:none}
.btn.danger{background:var(--bad);box-shadow:0 6px 16px rgba(209,72,59,.25)}
.btn.block{width:100%}
.btn-row{display:flex;gap:12px;justify-content:space-between;margin-top:24px;flex-wrap:wrap;align-items:center}

/* ---- Formularios ---- */
label.q{display:block;font-weight:600;font-size:15.5px;margin:0 0 9px}
input[type=text],input[type=password],input[type=email],input[type=date],input[type=tel],select,textarea{
  width:100%;padding:12px 14px;border:1px solid var(--line);border-radius:12px;
  font:inherit;color:var(--ink);background:#fff;transition:border-color .15s,box-shadow .15s}
input::placeholder,textarea::placeholder{color:var(--ink-mute)}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}
textarea{min-height:130px;resize:vertical}
.hint{font-size:13px;color:var(--ink-soft);margin-top:7px}
fieldset{border:0;padding:0;margin:0 0 22px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
@media(max-width:560px){.grid2{grid-template-columns:1fr}}

/* Opciones tipo tarjeta (radio/checkbox) */
.opt{display:flex;gap:13px;align-items:flex-start;border:1px solid var(--line);
  border-radius:14px;padding:15px 17px;margin-bottom:10px;cursor:pointer;background:#fff;transition:border-color .15s,background .15s,box-shadow .15s}
.opt:hover{border-color:var(--accent);box-shadow:var(--shadow-sm)}
.opt:has(input:checked){border-color:var(--accent);background:var(--accent-soft)}
.opt input{margin-top:3px;accent-color:var(--accent);flex:none;width:18px;height:18px}
.opt .t{font-weight:600;font-size:15px}
.opt .d{font-size:13.5px;color:var(--ink-soft)}

/* Subtipos con popover legal */
.subt{border:1px solid var(--line);border-radius:14px;margin-bottom:10px;background:#fff;overflow:hidden;transition:border-color .15s}
.subt>label{display:flex;gap:12px;padding:14px 17px;cursor:pointer;align-items:flex-start;margin:0}
.subt input{margin-top:3px;accent-color:var(--accent);flex:none;width:18px;height:18px}
.subt .nm{font-weight:600;font-size:15px}
.subt .bl{font-size:11.5px;color:var(--accent2);background:var(--accent2-soft);border-radius:6px;padding:2px 8px;margin-left:7px;white-space:nowrap}
.subt .pop{display:none;border-top:1px dashed var(--line);padding:12px 17px;font-size:13.5px;color:var(--ink-soft);background:#f7fbff}
.subt:has(input:checked){border-color:var(--accent);box-shadow:var(--shadow-sm)}
.subt:has(input:checked) .pop{display:block}

/* Aviso / callouts */
.callout{border-left:4px solid var(--accent2);background:var(--accent2-soft);
  border-radius:0 13px 13px 0;padding:14px 17px;font-size:13.5px;color:#124e78;margin:0 0 16px}
.callout.warn{border-color:var(--warn);background:var(--warn-soft);color:#8a5a12}
.callout strong{font-weight:700}

/* Stepper */
.steps{display:flex;gap:8px;margin:6px 0 10px;padding:0;list-style:none}
.steps li{flex:1;height:7px;border-radius:99px;background:var(--line);transition:background .2s}
.steps li.on{background:var(--accent)}
.step-label{font-size:12.5px;color:var(--accent-deep);margin:0 0 20px;font-weight:700;letter-spacing:.05em;text-transform:uppercase}

/* Detalles colapsables */
details.box{border:1px solid var(--line);border-radius:14px;background:#fff;margin-bottom:11px;overflow:hidden}
details.box>summary{padding:15px 17px;font-weight:600;font-size:14.5px;cursor:pointer;list-style:none}
details.box>summary::-webkit-details-marker{display:none}
details.box>summary::after{content:"＋";float:right;color:var(--accent);font-weight:700}
details.box[open]>summary::after{content:"－"}
details.box .body{padding:0 17px 16px;font-size:13.5px;color:var(--ink-soft)}

/* Codigo de seguimiento */
.codigo{font-family:"Cascadia Code",Consolas,monospace;font-size:23px;letter-spacing:.05em;
  background:var(--accent-soft);border:1px dashed var(--accent);border-radius:15px;
  padding:18px 22px;text-align:center;color:var(--accent-deep);font-variant-numeric:tabular-nums;word-break:break-all}

/* Selector de empresa (contenedor) */
.emp-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:16px}
.emp-card{display:flex;flex-direction:column;gap:13px;align-items:flex-start;
  background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:22px;
  cursor:pointer;font:inherit;text-align:left;width:100%;box-shadow:var(--shadow-sm);
  transition:border-color .15s,transform .13s,box-shadow .15s}
.emp-card:hover{border-color:var(--accent);transform:translateY(-3px);box-shadow:var(--shadow)}
.emp-card:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.emp-card .emp-logo{width:50px;height:50px;border-radius:15px;color:#fff;background:var(--accent-deep);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;box-shadow:0 5px 14px rgba(15,45,95,.2)}
.emp-card .emp-logo.emp-logo-img{background:#fff;padding:5px}
.emp-card .emp-logo.emp-logo-img img{width:100%;height:100%;object-fit:contain}
.emp-card b{font-size:16px}
.emp-card .slug{font-size:12px;color:var(--ink-mute);font-family:Consolas,monospace}

/* ---- Backoffice ---- */
.topbar{background:linear-gradient(135deg,#12325a,#1a477e);color:#fff;box-shadow:var(--shadow-sm)}
.topbar .wrap{display:flex;justify-content:space-between;align-items:center;padding:15px 22px;max-width:1100px}
.topbar a{color:#f2d9cb}
.topbar .who{font-size:13.5px;color:rgba(255,255,255,.92)}
.topbar .pill{background:rgba(255,255,255,.18);color:#fff}
.admin-wrap{max-width:1100px;margin:0 auto;padding:28px 22px 64px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}
@media(max-width:720px){.kpis{grid-template-columns:repeat(2,1fr)}}
.kpi{background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);padding:20px;box-shadow:var(--shadow-sm)}
.kpi .k{font-size:12px;color:var(--ink-soft);font-weight:600;text-transform:uppercase;letter-spacing:.05em}
.kpi .n{font-size:32px;font-weight:700;letter-spacing:-.02em;margin-top:5px;color:var(--accent-deep)}
.kpi .n.bad{color:var(--bad)}
table.tbl{width:100%;border-collapse:separate;border-spacing:0;background:var(--card);border:1px solid var(--line);border-radius:var(--radius-sm);overflow:hidden;box-shadow:var(--shadow-sm)}
table.tbl th{font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-soft);text-align:left;padding:13px 15px;background:#eef4fb;border-bottom:1px solid var(--line)}
table.tbl td{padding:13px 15px;border-bottom:1px solid var(--line-soft);font-size:14px;vertical-align:middle}
table.tbl tr:last-child td{border-bottom:0}
table.tbl tr:hover td{background:#f6faff}
code.mono{font-family:Consolas,monospace;font-size:12.5px;color:var(--ink-soft)}
.tabs{display:flex;gap:9px;margin-bottom:18px;flex-wrap:wrap}
/* Mini-gráficos (server-side, sin JS) */
.charts{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:6px 0 22px}
@media(max-width:720px){.charts{grid-template-columns:1fr}}
.barcht{display:flex;flex-direction:column;gap:9px;margin-top:12px}
.bar-row{display:grid;grid-template-columns:130px 1fr 30px;align-items:center;gap:10px;font-size:13px}
.bar-track{background:var(--line-soft);border-radius:99px;height:12px;overflow:hidden}
.bar-fill{height:100%;background:var(--accent);border-radius:99px;min-width:2px}
.bar-num{text-align:right;font-variant-numeric:tabular-nums;color:var(--ink-soft)}
.spark{display:flex;align-items:flex-end;gap:8px;height:120px;margin-top:14px}
.spark .col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;justify-content:flex-end;height:100%}
.spark .b{width:100%;max-width:34px;background:var(--accent);border-radius:6px 6px 0 0;min-height:3px}
.spark .lbl{font-size:11px;color:var(--ink-mute)}
.spark .v{font-size:11.5px;color:var(--ink-soft);font-variant-numeric:tabular-nums}
.detail-cols{display:grid;grid-template-columns:1fr;gap:18px}
@media(min-width:820px){.detail-cols{grid-template-columns:1.4fr 1fr;align-items:start}}
.detail-cols .kpi{margin-bottom:16px}
.admin-wrap ul{margin:8px 0 0;padding-left:18px}
.admin-wrap .kpi strong{display:block;margin-bottom:2px}

/* Línea de tiempo del estado (denunciante) */
.tl{list-style:none;margin:14px 0 0;padding:0}
.tl li{position:relative;padding:0 0 20px 26px;border-left:2px solid var(--line)}
.tl li:last-child{border-left-color:transparent;padding-bottom:0}
.tl li::before{content:"";position:absolute;left:-8px;top:2px;width:14px;height:14px;border-radius:50%;background:var(--line);border:3px solid var(--card)}
.tl li.done::before{background:var(--accent)}
.tl li.now::before{background:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}
.tl .st{font-weight:600}.tl .dt{font-size:12.5px;color:var(--ink-mute)}

/* ---- Medidor de fortaleza de contraseña (B1) ---- */
.pwmeter{height:6px;background:var(--line);border-radius:4px;margin:8px 0 4px;overflow:hidden}
.pwmeter span{display:block;height:100%;width:0;background:var(--bad);transition:width .2s ease,background .2s ease}

/* ---- Accesibilidad ---- */
a:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:3px}
input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:1px}
.hero .switch a:focus-visible,.topbar a:focus-visible{outline:2px solid #fff;outline-offset:2px}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);border:0}
@media (prefers-reduced-motion: reduce){
  *,*::before,*::after{transition-duration:.001ms!important;animation-duration:.001ms!important;scroll-behavior:auto!important}
  .emp-card:hover{transform:none}
}
/* ---- Responsive: tablas del backoffice con scroll horizontal en móvil ---- */
@media (max-width:640px){
  /* Tablas del backoffice -> tarjetas tocables (A5): sin scroll horizontal. */
  table.tbl,table.tbl tbody,table.tbl tr,table.tbl td{display:block;width:100%}
  table.tbl{border:0;background:transparent;box-shadow:none;overflow:visible}
  table.tbl thead{position:absolute;left:-9999px}
  table.tbl tr{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--card);
    box-shadow:var(--shadow-sm);padding:8px 12px;margin-bottom:10px;cursor:pointer}
  table.tbl tr:hover td{background:transparent}
  table.tbl td{border:0;padding:6px 0;font-size:14px;display:flex;justify-content:space-between;
    align-items:center;gap:12px;text-align:right;white-space:normal}
  table.tbl td::before{content:attr(data-label);font-weight:600;color:var(--ink-soft);
    text-align:left;flex:0 0 auto}
  table.tbl td:last-child{padding-top:8px}
  table.tbl td:last-child::before{content:""}
  table.tbl td:last-child .btn{width:100%}
  .admin-wrap{padding-left:16px;padding-right:16px}
  .kpi .n{font-size:26px}
}

/* ============================================================
   Backoffice shell — sidebar + topbar (T-013)
   ============================================================ */
.bo-body{background:var(--ground)}
.bo{display:flex;min-height:100vh}
.bo-side{flex:0 0 232px;background:#0f2740;color:#cfe0f0;display:flex;flex-direction:column;
  position:sticky;top:0;height:100vh;overflow:hidden;transition:flex-basis .18s ease}
.bo-brand{display:flex;align-items:center;gap:10px;padding:16px;font-weight:700;color:#fff;
  border-bottom:1px solid rgba(255,255,255,.08);white-space:nowrap}
.bo-brand .ic{color:#2fb0e6;flex:0 0 auto}
.bo-menu{display:flex;flex-direction:column;gap:2px;padding:10px;flex:1;overflow-y:auto}
.bo-nav{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:9px;color:#cfe0f0;
  text-decoration:none;font-size:14px;white-space:nowrap}
.bo-nav:hover{background:rgba(255,255,255,.08);color:#fff}
.bo-nav.on{background:var(--accent);color:#fff}
.bo-nav .ic{flex:0 0 auto}
.bo-group{padding:14px 12px 4px;font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:#8fa9c4;white-space:nowrap}
.bo-salir{margin-top:auto}
.bo-main{flex:1;min-width:0;display:flex;flex-direction:column}
.bo-top{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:14px;padding:10px 20px;
  background:var(--card);border-bottom:1px solid var(--line);box-shadow:var(--shadow-sm)}
.bo-toggle{background:none;border:1px solid var(--line);border-radius:8px;padding:6px;cursor:pointer;color:var(--ink-soft);display:flex}
.bo-toggle:hover{background:#f6faff}
.bo-toggle:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
.bo-crumb{font-weight:650;color:var(--ink)}
.bo-user{margin-left:auto;font-size:13px;color:var(--ink-soft);display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.bo-user a{color:var(--accent-deep);font-weight:600}
.bo-scrim{display:none}
.bo .admin-wrap{max-width:1100px;margin:0 auto;padding:22px 20px 60px;width:100%}

/* Desktop: el toggle pliega el sidebar a solo iconos */
@media (min-width:821px){
  .bo.collapsed .bo-side{flex-basis:66px}
  .bo.collapsed .bo-lbl{display:none}
  .bo.collapsed .bo-brand{justify-content:center;padding-left:0;padding-right:0}
  .bo.collapsed .bo-nav{justify-content:center;padding-left:0;padding-right:0}
  .bo.collapsed .bo-group{padding-left:0;padding-right:0;text-align:center}
}
/* Móvil: el sidebar es off-canvas; el toggle lo desliza */
@media (max-width:820px){
  .bo-side{position:fixed;z-index:30;left:0;top:0;transform:translateX(-100%);transition:transform .2s ease}
  .bo.nav-open .bo-side{transform:translateX(0);box-shadow:0 0 40px rgba(0,0,0,.4)}
  .bo.nav-open .bo-scrim{display:block;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:20}
}

/* KPIs y barras del dashboard clicables (T-013 §4) */
a.kpi-link{display:block;text-decoration:none;color:inherit;cursor:pointer;transition:border-color .15s,box-shadow .15s,transform .06s}
a.kpi-link:hover{border-color:var(--accent);box-shadow:var(--shadow);text-decoration:none}
a.kpi-link:active{transform:translateY(1px)}
a.bar-row{text-decoration:none;color:inherit;border-radius:8px;padding:2px 4px;margin:0 -4px;transition:background .12s}
a.bar-row:hover{background:var(--accent-soft);text-decoration:none}

/* Stepper de progreso del caso (T-013 §3/§5) */
.stepper{margin:6px 0 4px}
.stepper-lbl{font-size:13px;font-weight:600;color:var(--accent-deep);margin-bottom:8px}
.stepper-bar{display:flex;gap:5px;margin-bottom:16px}
.stepper-bar .seg{flex:1;height:8px;border-radius:99px;background:var(--line)}
.stepper-bar .seg.done{background:var(--accent)}
.stepper-bar .seg.now{background:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.tl .ex{font-size:12.5px;color:var(--ink-soft);margin-top:2px}
.tl li.now .st{color:var(--accent-deep)}